The work between your systems, done by software

Where a person is copying data from one screen to another, there is a process waiting to be written down and handed over.

Automation & Process

Most automation projects fail because nobody wrote the process down first. We map what actually happens — including the exceptions people handle quietly — and automate the parts that are stable, leaving the judgement calls to the people who should be making them.

Who this is for

Operations teams

Where headcount has grown to keep up with volume rather than complexity.

Finance

Invoice, reconciliation and reporting work that is monthly, manual and unforgiving.

Shared services

One team serving several business units, each with its own idea of the process.

Compliance

Where the control matters as much as the outcome and both have to be evidenced.

How we work

People who have done it before

Teams that have worked in this setting, not a generic squad reading the brief for the first time.

One team, start to finish

The people who design it are the people who build it and the people who answer for it afterwards.

Working software early

Something running in weeks, so the direction is judged against a real thing rather than a document.

Sector experience, not sector slides

Sector experience, not sector slides

What we bring to the first meeting

We have worked in this sector, so the first conversation is about your constraints rather than an introduction to the domain. Where we have not done something before, we say so.

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What we promise

What we promise

  • A named team you can reach, not an account manager relaying questions
  • A working version early, and every fortnight after that
  • Written estimates with the assumptions and the risks stated
  • Your code, your data and your accounts, yours throughout
  • A direct answer when something is late or will not work

How it runs

Understand

Two weeks with the people doing the work, mapping what actually happens rather than what the process document says.

Prove

One narrow slice built and put in front of real users, to test the approach before it is expensive to change.

Build

Delivery in fortnightly increments, each one usable, each one reviewed with you.

Run

Support, monitoring and improvement — or a handover to your team, documented.

Common questions

It replaces steps, not people. In practice the work that goes is the work nobody wanted: rekeying, chasing, checking one screen against another.

Then the automation changes with it. That is why the process is written down first — a documented process can be edited; an undocumented one has to be rediscovered.

One process, live, in weeks rather than quarters. We deliberately start with a single high-volume path rather than the whole department.

No. Most of this work exists precisely because replacing the systems is not on the table.

Is this the right fit?

Tell us what you are trying to do. If we are not the right people for it, we will say so.

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