Subscription Billing
Subscription billing goes wrong in the middle: the upgrade mid-period, the paused account, the failed card. Those cases are the system, not edge cases.
What this covers
Plans and pricing
Tiers, add-ons and usage, including the awkward combinations.
Proration
Mid-period changes calculated the way you actually intend.
Usage metering
Consumption recorded and rated reliably.
Dunning
Failed payments retried and communicated on a schedule.
Revenue reporting
Recognised revenue and movement, reconciled.
Self-service
Customers changing plan without contacting you.
Who this is for
SaaS businesses
Where plan changes are constant.
Membership organisations
Renewals and entitlements.
Service subscriptions
Recurring delivery alongside billing.
Usage-based products
Metering that has to be defensible.
How we work
People who have done it before
Teams that have worked in this setting, not a generic squad reading the brief for the first time.
One team, start to finish
The people who design it are the people who build it and the people who answer for it afterwards.
Working software early
Something running in weeks, so the direction is judged against a real thing rather than a document.
Bought once, owned by you
What you keep at the end
The code, the documentation and the accounts are yours throughout. Nothing here depends on us staying, and any arrangement that continues does so because it is worth continuing.
Talk to us
What we promise
- A named team you can reach, not an account manager relaying questions
- A working version early, and every fortnight after that
- Written estimates with the assumptions and the risks stated
- Your code, your data and your accounts, yours throughout
- A direct answer when something is late or will not work
How it runs
Scope
What the solution has to do, what it must integrate with, and what is deliberately out.
Pilot
A working configuration with one team or one process, measured against how it works today.
Roll out
Extended in stages, each with a way back if it does not hold.
Improve
Measured after launch and changed on evidence, which is when most of the value arrives.
Common questions
No. It calculates and collects; the ledger stays where it is.
As part of the model, including partial and mid-period, because they are common rather than exceptional.
Yes, and the migration is planned carefully — it is the riskiest part.
Calculated through a provider where the rules justify it, rather than modelled by hand.
Would this work here?
A short conversation is usually enough to tell whether this fits your situation. If it does not, we will say so.
Get in touch