Managed Cloud Operations
Cloud operations is unglamorous and consequential. We take on the running of it — with the alerts tuned, the restores tested, and a named response rather than an inbox.
What this covers
Monitoring and alerting
Alerts that mean something, tuned so nobody learns to ignore them.
Patching
Applied on a schedule, tested, and reversible.
Backup and restore
Restores rehearsed. A backup nobody has restored is a hope.
Incident response
A defined path, a named responder and a written follow-up.
Cost management
Spend attributed and reviewed rather than discovered.
Security operations
Vulnerabilities tracked to closure with the risk stated.
Who this is for
Teams without an ops function
Where the product team is also, unwillingly, the on-call.
Regulated workloads
Where evidence of control is part of the requirement.
Growing platforms
Where the load has outgrown the original arrangement.
Post-migration
The period after a move, when nothing is quite settled.
How we work
People who have done it before
Teams that have worked in this setting, not a generic squad reading the brief for the first time.
One team, start to finish
The people who design it are the people who build it and the people who answer for it afterwards.
Working software early
Something running in weeks, so the direction is judged against a real thing rather than a document.
Bought once, owned by you
What you keep at the end
The code, the documentation and the accounts are yours throughout. Nothing here depends on us staying, and any arrangement that continues does so because it is worth continuing.
Talk to us
What we promise
- A named team you can reach, not an account manager relaying questions
- A working version early, and every fortnight after that
- Written estimates with the assumptions and the risks stated
- Your code, your data and your accounts, yours throughout
- A direct answer when something is late or will not work
How it runs
Scope
What the solution has to do, what it must integrate with, and what is deliberately out.
Pilot
A working configuration with one team or one process, measured against how it works today.
Roll out
Extended in stages, each with a way back if it does not hold.
Improve
Measured after launch and changed on evidence, which is when most of the value arrives.
Common questions
No. We work inside your tenancy with scoped access you can revoke.
Agreed explicitly by severity and written into the arrangement, not implied.
Yes, and the runbooks and access are yours throughout so exit is a handover rather than a rebuild.
Where that is agreed. We would rather say no than promise cover we cannot staff.
Would this work here?
A short conversation is usually enough to tell whether this fits your situation. If it does not, we will say so.
Get in touch