What it does
A workflow engine built around the awkward cases rather than the happy path. Tensai models what your process actually does — including the approvals nobody wrote down — and automates the route people really take.
Most automation projects fail on the exceptions. The demo runs on the clean case, the rollout hits the twelve variants nobody documented, and the tool ends up as another system somebody has to work around.
Tensai starts from the other end. You map the process as it is, exceptions included, and the engine handles branching, hand-back to a human, and resumption without losing state. When something genuinely new turns up, it stops and asks rather than guessing.
It runs on your infrastructure or ours, talks to the systems you already have, and every run is auditable end to end.
Features
Where it fits
Order to cash
Orders that arrive by five different routes, reconciled into one book without a person retyping them.
Onboarding
Client or employee onboarding where six teams each hold one step and nobody owns the whole.
Claims and approvals
Anything with a threshold, an exception path and a regulator who will ask about both.
Specifications
- Deployment
- Managed cloud, your cloud, or on-premise
- Data residency
- EU, UK, India or US regions
- Authentication
- SAML 2.0, OIDC, or local accounts
- Retention
- Configurable per process, minimum 90 days
- Support
- Business hours included; 24/7 on Scale
Pricing
Priced per environment, not per seat — adding people to a process should not cost you more.
Business
From £3,400/mo
Unlimited processes, your choice of region, SSO, priority support.
Talk to usSee it on your own data
A walkthrough with the people who built it, not a sales deck.